How does a business protect itself from a public relations crisis or a negative social media story or, perhaps, a detrimental news-press story? If a business is not aware, how can it protect its name or brand? Consider, when a business receives terrible reviews on social media or any online publisher platforms, they do not monitor. The implications can quickly drive businesses to bankruptcy. With Social Media Listening Service, our team of experts watches over our client’s brand throughout the digital universe. We monitor social accounts for any relevant mentions or comments while providing a strategic response. Alternatively, if we ever need to provide crisis management services, then we must have the ability to be everywhere with the right message, with just a click.